Privacy Policy

Important Note: TileMatch is a classic puzzle game. All points, levels, achievements, or any other in-game items in the game hold no real-world monetary value and cannot be exchanged for cash, gift cards, or any other form of monetary compensation or item of value outside of the Service.

The purpose of this Privacy Policy is to inform the TileMatch Mobile Application users ("Users", "you") as to the information we collect, what we do with this information, and how your information is protected. This Privacy Policy outlines our information administration practices in relation to the information we acquire through the TileMatch Mobile Application and affiliated services (collectively, the "Service"). At all times, TileMatch ("we", "us", "our") strives to uphold the privacy of individuals and abides by the applicable laws, principles, and regulations of the USA. 'TileMatch' refers to the operators of the domain scaldingice.top or the TileMatch Mobile Application, as well as to any services or products offered by or in connection to the operators of that domain and application.

When you access our Service, we automatically collect certain technical data from your device, such as language settings, IP address, time zone, type and model of device, device settings, operating system, Internet service provider, mobile carrier, hardware ID, and other unique identifiers (such as IDFA and AAID). We need this data to provide our Service, analyze how our Users use the Service, ensure security, and potentially serve contextual advertisements where applicable and permitted.

For improving the Service and understanding user engagement, we may share aggregated or anonymized technical data with third-party analytics providers. We may also share necessary technical identifiers with advertising partners to serve contextual ads within the Service, where applicable. This helps us analyze different interactions (e.g., feature usage) and potentially show relevant ads (e.g., to users who engage with specific features).

Where applicable, if you do not provide us with relevant Personal Data necessary for core functionality, you may not be able to use certain features of our Service completely. You should not use the Service if you do not agree with this Policy and any other agreement that governs your use of the Service.

BY USING THE SERVICE, YOU CONFIRM THAT (I) YOU HAVE READ, UNDERSTAND, AND AGREE TO THIS PRIVACY POLICY, AND (II) YOU ARE OVER 16 YEARS OF AGE (OR HAVE HAD YOUR PARENT OR GUARDIAN READ AND AGREE TO THIS PRIVACY POLICY FOR YOU). If you do not agree, or are unable to make this confirmation, you must not use the Service. In such a case, you must cease using the Service and may contact us to request deletion of your data.

If you have any questions, please contact us at support@scaldingice.top.

Privacy Policy Consent

By using the TileMatch Mobile Application and its affiliated services, you consent to this Privacy Policy and its information administration practices. TileMatch may provide additional disclosures or updates in relation to the privacy policy. These documents will apply supplementary to this Privacy Policy. These disclosures may expand on information administration practices or provide further clarification for specific practices.

If you disagree with or are not comfortable with any aspect of this Privacy Policy, you should immediately cease the use of TileMatch's services.

Changes to the Privacy Policy

TileMatch reserves the right to alter and/or modify this privacy policy at any time. Please review this policy periodically for any changes.

If any significant or substantive Privacy Policy Amendments are made, we will notify you through the Service or by email if we have your contact information and are permitted to do so. Your continued use of the Service after changes signifies your acceptance of the revised policy.

Who Does TileMatch's Privacy Policy Apply To?

TileMatch's Privacy Policy applies to all users of TileMatch's services. TileMatch's users are those who use the TileMatch Mobile Application or affiliated services.

What Personal Information Do We Collect?

TileMatch only collects information that is necessary for the provision and improvement of our Service. The information that we may collect includes, but is not limited to:

1. Identification Information: User ID (used for Product Personalization, Analytics, and App Functionality; linked to the user's identity).
2. Contact Information: Email address (if provided for account registration/recovery, support, or communication; linked to the user's identity).
3. Technical Data and Device Information: We may collect certain device information, including: Device ID, Device make, model, and operating system, Device properties, Carrier, Operating system version, Country, time zone, and locale settings, Network connection type and speed, IP Address, Advertising IDs.
4. Usage Data (Events): Product Interaction, Game Data (puzzle sessions, scores, game duration, win rates, etc.), Advertising Data, Session data.
5. Diagnostic information: Crash Data, Other Diagnostic Data (performance data), Logs, error reports.

Why Do We Collect This Information?

1. To Provide and Improve Our Services: Collecting data allows us to operate the Service effectively, update features, fix bugs, and create new functionalities that better meet our Users' needs.
2. To Protect Our Users and Platform Integrity: We collect data to ensure the Service is provided securely and to analyze user behavior for identifying potential misuse or fraud.
3. To Comply with Legal and Regulatory Requirements.
4. To Enforce our Terms and Agreements: This includes preventing prohibited activities and enforcing our agreements.
5. To Maintain Your Registration and Account Access.
6. To Ensure Quality Control.
7. Marketing and Communication (Where Permitted).

Information collected during download of the App

When you download the app, certain required information is transmitted to the app store you selected (e.g., Google Play Store, Apple App Store). This data collection is governed by the respective app store's privacy policy.

Data processing when using the App

As part of your use of the app, we collect data required for providing and using the app's features, as detailed in the "What Personal Information Do We Collect?" section. This includes technical identifiers, usage data, and diagnostic information.

Technical functions and Permissions

Certain app features may require specific device permissions to function. We will request these permissions only when necessary for the feature you are trying to use. Permissions are typically managed through your device's settings.

Who Will We Share Your Information With?

Information that TileMatch Mobile Application collects may be shared with the following categories of third parties only as necessary:

• Our Internal Teams involved in operating and improving the Service.
• Advertising Partners (e.g., Google AdMob, Google Ad Manager, Meta Platforms, Inc.).
• Login Providers (e.g., Google LLC, Apple Inc., Meta Platforms, Inc.).
• Legal & Professional Advisors.
• Law Enforcement & Public Authorities.
• Parties Involved in Corporate Transactions.

How Is Your Information Protected?

TileMatch considers user privacy highly important. We implement reasonable administrative, technical, and physical security measures designed to protect client data from unauthorized access, alteration, disclosure, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Consent & Data Retention

By using the Service, you consent to the processing of your personal data as described in this Privacy Policy. We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy.

Children's Data

The TileMatch Service is intended for users who are at least 16 years old. We do not knowingly collect personal information from children under 16. If we learn that we have inadvertently collected personal information from a child under 16, we will take steps to delete the information as soon as possible.

Automatically Collected Data & Cookies

TileMatch receives and stores certain types of technical and usage data automatically whenever you interact with the Service. While mobile apps don't use traditional browser cookies in the same way, they often use similar technologies like SDKs.

Rights for EEA Residents (GDPR)

If you are a resident of the European Economic Area (EEA), you have specific data protection rights, including the right to withdraw consent, access data, rectification, erasure, and data portability.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at: